SUPPORT · INTEGRATION HELP

Support Center

Reach the id3 team for product questions and integration issues. Pick the channel that fits, or send a detailed message below.

General Support

Product questions, licensing, and general inquiries.

Response within 1-2 business days.

Technical Support

Integration issues with id3 SDKs, APIs, and services.

Available during business hours.

Before contacting support

  • Check the section for guides and examples.
  • Review the API documentation for your specific integration.
  • Confirm you are running the latest version of the id3 SDKs.

Send us a message

Include as much detail as possible: error messages, steps to reproduce, and screenshots where relevant.